Terms of Service

Last updated: 15th January 2026

Introduction

These Terms of Service ("Terms") govern your use of the website vortexonex.pro and the AI-powered learning platform content recommendation systems provided by vortexonex Ltd ("we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing and using our website and services, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our website or services.

These Terms apply to all visitors, users, and others who access or use our services. We may revise these Terms at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Description of Services

vortexonex provides AI-powered content recommendation systems for educational platforms, including:

Machine learning algorithms for personalised content recommendations
Platform integration services for learning management systems
Custom AI solution development for educational institutions
Analytics and performance monitoring tools
Technical support and maintenance services

User Obligations

When using our services, you agree to:

Provide accurate and complete information when requested
Use our services only for lawful purposes and in accordance with these Terms
Not attempt to gain unauthorised access to our systems or networks
Not interfere with or disrupt the integrity or performance of our services
Not use our services to transmit any harmful, offensive, or illegal content
Comply with all applicable laws and regulations in your use of our services
Maintain the confidentiality of any login credentials provided to you

You are responsible for ensuring that your use of our services complies with all applicable data protection and privacy laws, including GDPR where applicable.

Intellectual Property

All intellectual property rights in our website, services, and related materials are owned by vortexonex Ltd or our licensors. This includes but is not limited to:

Software code, algorithms, and technical documentation
Website content, design, and graphics
Trademarks, service marks, and trade names
Proprietary methodologies and processes

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our intellectual property without our prior written consent.

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without restriction or compensation to you.

Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

For services involving educational data, we act as a data processor on behalf of our clients (data controllers) and comply with all applicable data protection regulations.

Service Availability

We strive to maintain high availability of our services, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to:

Scheduled maintenance and updates
Technical difficulties or system failures
Circumstances beyond our reasonable control

We will make reasonable efforts to provide advance notice of scheduled maintenance when possible.

Limitation of Liability

To the fullest extent permitted by law, vortexonex Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our services.

Our total liability to you for any claims arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us for the services in the 12 months preceding the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless vortexonex Ltd, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms or your use of our services.

Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. However, we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms
Violation of applicable laws or regulations
Fraudulent, abusive, or illegal activity
Non-payment of fees (where applicable)

You may terminate your use of our services at any time by discontinuing access to our website and services.

Upon termination, your right to use our services will cease immediately. Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, limitation of liability, and governing law provisions.

Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature, acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and vortexonex Ltd concerning our services and supersede all prior or contemporaneous agreements and understandings.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@vortexonex.pro
Phone: +44 1133 046 959
Post: Legal Department, vortexonex Ltd, 60 London Road, Leeds, West Yorkshire LS3C 9MP, United Kingdom

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